Identity Verification Timeframe
- For standard customers, identity verification may take up to 2 business days after all required documents have been received in full and correct form.
- For customers with additional conditions, verification may take up to 15 business days after all required documents have been received in full and correct form.
Once your identity verification has been successfully approved, we will send a confirmation email to notify you.
Note: Our staff may contact you if any additional information is required to complete the verification process, either by phone at 02-026-6630 or via the email address you used to register your account with Maxbit Digital Asset.